Talk to a real person.
Every email to Freedom RX is read and answered by a real person. Not a bot, not a script, not a ticket number. Older-fashioned than an app? Maybe. Better? We think so.
Write to us
Pick a topic and tell us what you need. The button opens a draft in your own email app, addressed to support@freedomrxhealth.com. Nothing you type here is stored or sent by this site.
Email is not a private medical channel. Please leave out health details here; for anything about your health, your prescription or your dose, message your care team in the patient portal, where it goes straight to your provider.
Before you start
Questions about a treatment, the price, or whether we serve your state? Email us, or ask the concierge first; it answers the common ones instantly and privately.
During treatment
Anything about your health, your prescription, side effects or your dose belongs in the patient portal. It is private, and it goes straight to your provider and care team.
Emergencies
We are not an emergency service. If you are having a medical emergency, call 911.
What to expect
- A reply from a real person, from a freedomrxhealth.com address
- Plain answers, no scripts
- No phone tree: there is no phone line, on purpose
Ready to get personalized treatment?
Start your online visit. It takes about five minutes, and if a provider does not approve your treatment you are refunded in full.